Hayward, CA USA

Refund Policy

Please review our refund policy carefully before purchasing any ELDT courses.

1. Overview

Thank you for choosing our ELDT (Entry-Level Driver Training) courses. We are committed to providing high-quality training. Please read our refund policy carefully before making a purchase.

2. No Refund After Course Access

  • Once you have purchased and accessed the course, the fee is non-refundable.
  • Accessing course materials (videos, lessons, or modules) is considered usage of the service.

3. Eligibility for Refund

Refunds may be considered only under the following conditions:

  • Duplicate payment made by mistake
  • Technical issue from our side preventing course access
  • Payment processed but course not activated

👉 All refund requests will be reviewed and approved at the sole discretion of management.

4. Refund Request Process

  • Submit a request within 24–48 hours of purchase
  • Provide payment proof (receipt or transaction ID)
  • Contact us via email

5. Processing Time

  • Approved refunds will be processed within 5–10 business days
  • Refunds will be issued using the original payment method

6. Non-Refundable Situations

Refunds will NOT be provided in the following cases:

  • Change of mind after purchase
  • Failure to complete the course
  • Not passing DMV or any driving test
  • Providing incorrect personal information
  • Violation of Terms & Conditions

7. Chargebacks

  • Initiating a chargeback without contacting us may result in account suspension
  • We reserve the right to dispute unauthorized chargebacks

8. Course Cancellation by Us

If we cancel a course or service, a full refund will be issued.

9. Contact Information

For refund-related queries, contact us:

Email: your@email.com

Website: www.yourwebsite.com